Privacy Policy.
Effective Date: 19 October 2026 • Last Reviewed: October 2026
1. Data Controller Identification
This website and privacy policy operate under the data control of Shipping Container Consultants Ltd (trading as Container Consultants), a company incorporated and registered in England and Wales.
Operating depot: Port of Felixstowe, Felixstowe, Suffolk, IP11 3SY.
Direct Data Protection Contact: Data Protection Lead, Shipping Container Consultants Ltd
Email: cec@shippingcontainerconsultants.co.uk
Head Office: 01449 744951 | Direct Operations Mobile: 07879 841 007
2. Scope & Purpose of Processing
We collect and process personal and commercial data strictly necessary to provide instant written quotations, coordinate heavy HIAB crane haulage, carry out satellite gate and road access audits, and fulfil commercial and consumer supply contracts for ISO shipping containers.
We collect information when you:
- Submit an enquiry through our written quote calculator or commercial bulk form.
- Provide site delivery postcodes and access notes for lorry routing.
- Contact our operations desk via telephone (Head Office: 01449 744951 / Direct: 07879 841 007) or email.
- Browse our website with analytical consent cookies active.
3. Categories of Data Collected
Full name, business or farm estate entity name, direct email address, and telephone number.
Delivery postcode, site address, access coordinates, gate clearances, and ground bearing data.
Container specifications (size, colour, grade, quantity, offload method) and pro-forma invoice records.
Anonymised IP addresses, browser types, and page interaction timestamps via Google Analytics 4.
4. Email Routing & Secure Transmission
Strict Direct Routing: cec@shippingcontainerconsultants.co.uk
All form submissions and written quotation requests generated on this domain are routed exclusively to our primary operational inbox at cec@shippingcontainerconsultants.co.uk via encrypted TLS connections. We do not sell, rent, monetize, or disclose your contact details to third-party marketing brokers.
5. Lawful Basis for Processing (UK GDPR Art. 6)
- Performance of a Contract (Art. 6(1)(b)): Processing necessary to provide binding quotations, allocate physical container stock at Felixstowe Port, and schedule HIAB haulage.
- Legitimate Interests (Art. 6(1)(f)): Verifying route safety, satellite gate width audits, and preventing commercial fraud.
- Legal Obligation (Art. 6(1)(c)): Retaining HMRC-compliant VAT records and pro-forma invoices.
6. Data Retention Schedules
Quotation requests that do not proceed to completed sales are archived and purged after 12 months. Financial transaction records and delivery consignment notes are retained for seven (7) years in accordance with UK tax law and statutory requirements.
7. Your Statutory Rights
Under UK GDPR, you have the right to:
- Request access to the personal data we hold about you (Subject Access Request).
- Request rectification of inaccurate contact or delivery details.
- Request erasure of your personal data where retention is no longer legally justified.
- Object to or restrict the processing of your personal information.
To exercise any of these rights, email our compliance team directly at cec@shippingcontainerconsultants.co.uk. If you are dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.